Account Approval

I've been waiting for my account approval for several days. I try to get in touch by email and send only an automatic reply. I tried the chat and I could not either. I hope you get the service here.

My account email is: [email protected]

Please, I would like to service and release / verify my account.


  • Cristale_PayoneerCristale_Payoneer Posts: 1,252Administrator ✭✭✭✭✭✭✭

    Hi @NathaliaReis19 if your account was not approved yet. it means that some information was probably missing and in that case an email is sent to you to request for the necessary details. Check your inbox and let us know if you have any question !

  • NathaliaReis19NathaliaReis19 Posts: 3Member
    edited October 2018
    @Cristale_Payoneer Hi, I already sent the document required by you. The document has already been approved. But the account has not yet been released. Please check my situation and contact us by email.
  • Cristale_PayoneerCristale_Payoneer Posts: 1,252Administrator ✭✭✭✭✭✭✭
    edited October 2018

    @NathaliaReis19 then you should be contacted really shortly via email to let you know of the status of your account

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