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Blocked Card

rubberfresh
rubberfresh Member Posts: 1 ✭
edited October 2018 in Ask The Community
Since there seems no other way to get in contact with payoneer i try it here. Live chat doesn't work. And the email response seems automated. They don't give me detailed answers and reasons.

So, my funds and cards are blocked for 8 weeks now! All the money is from Airbnb. The first 1000 dollars went through and i withdrawed it wihtout any problem. But all of a sudden my accoutn needs further approval. Nobody informed me about that. I only learned about that because i wrote an email and waited for days to get an answer.

How long can this approval take, i mean come on 8 weeks. Are you seriuos? And not a single email from Payoneer to inform me about this situation.

I am a very patient guy, but there are over 6000 dollars on my payoneer account and i have no access to it for 2 months now!

Please Payoneer look into my issue and tell me exactly what the problem is and how to solve it.

Comments

  • koko3
    koko3 Member Posts: 3 ✭
    I can't log into my payoneer account. Nobody informed me about that. I wanted to log into my account and I can not. I can't withdraw money from the ATM because the ATM rejects the card as unknown and asks me to contact the payoneer. Live chat doesn't work. The email response seems automated. They don't give me detailed answers and reasons. Is over 3000 dollars on my payoneer account I have no access. I am on payoneer for 3 years and I will not recommend it to anyone. This is a big scam. Give me back my money.

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