Can't see any add option in "Bank Accounts" on my dashboard

dan85

As said in the title, i can't see a way to add a bank account in the "bank accounts" settings menu...
Ho do i manage to add one?
Currently my Payoneer is linked to PayPal.

Cristale_Payoneer

Hi @dan85
Follow the steps in the following link to see how it can be done.

dan85

> @Cristale_Payoneer said:
> Hi @dan85
> Follow the steps in the following link to see how it can be done.

Sorry @Cristale_Payoneer but, there's no Withdraw option in the menu.
Only: Activity |Receive |Help |Settings.
Under Settings, if i select Bank Accounts, there's nothing... only the image that's saying "You don’t have any available bank accounts at this time. For more information, contact us." and that guide says there should be an option "Select Add new bank account", but there's nothing!

My country is supported for withdrawal, it's Italy country.

dan85

@Cristale_Payoneer the account it's stuck with PayPal linked

Cristale_Payoneer

@dan85 You need to contact the support and provide them with a screenshot since it looks like a technical issue . But what do you mean by being "stuck with PayPal linked"?

M4th3w

I am having this issue too.
I have emailed the support but I have not received anything from them yet.

morga

Hi there @M4th3w Due to the way your account is set up through the company you registered with, you cannot manually change your bank details. If you wish to change your bank details, please contact our support team directly so they can assist you with this