global payment service activation

doudax

hello,i sent the requested documents to verify the identity ,the identity document has approuved but the questionnaire not yet.till now there is no reply.thanks

Cristale_Payoneer

The questionnaire will be verified once you'll start receiving payment through the Global Payment Service. If once you'll receive a payment, anything else is requested then you'll be notified via email.

doudax

i received a message via email,the agent told me that my global payment service is enabled and i can receive payments,but i still receive ''canceled'' transactions!

Cristale_Payoneer

Then contact the support center in order for a representative to verify your details and inform you why the payment has been declined