Appen account setup

:( I want to work for Appen but they asked me to create a Payoneer account.
I´ve create one but when I go to Appen website I receive the error message:

Oops! It looks like you’ve already submitted your Payoneer application.
To log in to your account please click here.
If you did not receive your card, or are unable to access your account, please contact our Customer Support department.

I´ve contacted Appen support and they asked me to contact Payoneer Support.
I´ve contacted Payoneer support and they asked me to contact Appen Support.

Could someone please help? I need to work....
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