Account Restricted

SirkaytechSirkaytech Member Posts: 1
Please I need help on my Payoneer. I signed up for the service about 2 years back but I was unable to fund the account. Recently I tried to login to my account in order to carryout transaction but unfortunately it keeps telling me ACCOUNT RESTRICTED, I've sent several email to their customer service but no reply. Please what do I do? Also can I request for another account?


  • Casimiro1993Casimiro1993 Member Posts: 23 ✭✭
    Hello all well?

    Look, Payoneer works as a bank, if your account is two years without being funded, it means that there is no transaction and movement in it, when an account stays that time without movement, then they put restriction, it stays at rest, you can not do anything.

    To solve, you must speak with the support of the Live Chat or else call them, because by Email, there is a lot of demand for now in Payoneer, and it has not been easy to account for all the E-mails. I hope I've helped you.
  • EdwinPayoneerEdwinPayoneer Confirm Email, Member, Administrator Posts: 367 ✭✭✭✭✭✭✭

    Hello @Sirkaytech. We would need to speak to you directly in order to assist you further. Please contact our customer care team directly to learn more about this. I also urge you to check your Payoneer email address as we usually will contact you directly in cases like this.

  • almamuncspalmamuncsp Member Posts: 1
    edited October 2020
    Hello @EdwinPayoneer. My account is also restricted. How can I get rid of the restriction? I tried to live chat, but I listen from your end that live call support is not available in my account. Will not I get my account back? But it is so necessary for me.
  • egleehbegleehb Member Posts: 2
    I have the same problem, could you tell me did you get your account back, did you find a solution for the restriction
  • Hannah_PayoneerHannah_Payoneer Confirm Email, Administrator, Moderator, VIP Member, Community Mod Posts: 378 ✭✭✭✭✭✭✭

    Hi @egleehb We will need to contact you directly to review what is restricted on your account to see if we could lift it please contact us here

Sign In or Register to comment.