Bank Account Not Verified , Information Is Also Completed

skpheroskphero Member Posts: 2
It's 4th of October when i registered to payoneer for a new account my brother and father are already using the services for two years with no worries and ease. But don't know what happened for some months , i have an issue , really not an issue to registered a bank account with my elder brother's bank address , i have already submitted his National ID card also showing in verified documents , but the team is helpless

I have emailed several times ,sometimes recepient is full and some time auto reply , i have call support 4 times and each time they said we will be approving in 3 days and it's almost a month past , i have pending payments , i have to pay some of my college fees but nobody cares !

Highly unprofessional approach ): , Again i would be asking and saying that my account will be approved no worries ,but in actual practice the carelessnes is at peak! :)


  • skpheroskphero Member Posts: 2
    Customer ID 28441449
  • EdwinPayoneerEdwinPayoneer Confirm Email, Member, Administrator Posts: 367 ✭✭✭✭✭✭✭

    Hi @skphero. I am really sorry for the long wait on this. We will be sure to send you an email updating you on the registration process today!

  • jattgeejattgee Confirm Email, Member Posts: 2
    My bank account not approved yet. what can i do???
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,566 ✭✭✭✭✭✭✭

    Hi @jattgee,

    Please check your e-mails as it is more than likely you were asked to provide additional information.

  • jattgeejattgee Confirm Email, Member Posts: 2
    I had send additional information by reply email but email is not send and fail again and again.
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,566 ✭✭✭✭✭✭✭

    If you are unable to send it that way, you can also open a support ticket with the information attached. Give it a shot.

  • karthik17490karthik17490 Member Posts: 1
    My account Long Time Not Active Global transfer please Help me... Customer ID 28175422
  • [Deleted User][Deleted User] Posts: 1,148

    Hi @karthik17490 , Please contact the support directly in order for a representative to verify your details and personally assist regarding this issue.

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