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I send balabce from paypal i don't show it in my account here

xsamer
xsamer Member Posts: 6 ✭
in Ask The Community
I have send balance from paypal
And transferred completed from 6 days
And i don't show the balance in my account here payoneer
What can i do for load balance here ?!!

Comments

  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hello @xsamer. A payment from paypal would be sent via the global payment service. Typically these arrive in 3-5 business days. Please contact us directly so we can assist you further with this payment.

  • xsamer
    xsamer Member Posts: 6 ✭
    Am already waiting for 5 days and i did not show it in my account why this ?!
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Please make sure those are business days, meaning that Saturday and Sunday do not count as business days.

  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    I understand @xsamer. I am sorry we do not have any more information at this time. In order to determine what the issue is, we would need to open an investigation on the payment you are referring to. For us to do this we need you to contact our support team directly. They will ask you for some more information about the payment that we can use to work on this for you.

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