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Why Payoneer charged 60% fee?

dharamx Member Posts: 2
Hello there; I got payment $5 from Appen company but Payoneer charged $3 as fee. Why you charged so much.. It's very disappointing... I'll leave Payoneer in these cases. Please explain it.


  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hello @dharamx. Payments like this from Appen do include a flat fee of $3. This amount is applied regardless of the amount transferred. You can view information about this, and any other fees associated with your Payoneer account by checking the "Pricing and fees" menu under "Help"

  • dharamx
    dharamx Member Posts: 2
    What is flat fee?
  • [Deleted User]
    [Deleted User] Posts: 1,147
    edited November 2018

    @dharamx A flat fee is a pricing structure that charges a single fixed fee for a service, regardless of usage, or amount. It means that the fee is the same, three USD per transfer regardless of the amount transferred to your Payoneer account.

  • lalaine
    lalaine Member Posts: 1
    Does it apply for all transfers coming from Appen? Is there anything we can do to be exempted? And I also wonder why you don't post this on your Pricing and Fees page? I have spent some amount of time looking for information about this before I stumbled upon this comment.