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Please am having issues with my account

Smithsolo
Smithsolo Member Posts: 2 ✭
in Ask The Community
Am having issues here please with my account in the sense of name issue I have stipulated that my Adsense publisher name is Smith Kingsley and my real legal name is Onah Kingsley Chisom and I have uploaded issued government ID card and statement of my savings account still payoneer wants to deactivate my account please am heart broken here

Answers

  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hi @Smithsolo, I am so sorry to hear about this. When applying for your Payoneer account it is important to use your legal name as displayed on your I.d. documents. When this is not done, we have no choice but to close the account in question. The good news is that you should be able to reapply, just make sure you use the correct name for your next attempt, and everything should be okay! If you have any more questions more specific to your account you can feel free to DM me.

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