Please am having issues with my account

SmithsoloSmithsolo Posts: 2Member
Am having issues here please with my account in the sense of name issue I have stipulated that my Adsense publisher name is Smith Kingsley and my real legal name is Onah Kingsley Chisom and I have uploaded issued government ID card and statement of my savings account still payoneer wants to deactivate my account please am heart broken here

Answers

  • EdwinPayoneerEdwinPayoneer Posts: 114Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi @Smithsolo, I am so sorry to hear about this. When applying for your Payoneer account it is important to use your legal name as displayed on your I.d. documents. When this is not done, we have no choice but to close the account in question. The good news is that you should be able to reapply, just make sure you use the correct name for your next attempt, and everything should be okay! If you have any more questions more specific to your account you can feel free to DM me.

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