Hello Payoneer, I Have Money in My Balance And Order Card 's not available?

i Have $39.92 in My account Received To Global Payment and i'm seen The Option other a Card still Say: "i should Receive 30$ or the Equivalent"?

Answers

  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hi @Leonel123. One thing to keep in mind is that the source of the payment is also important for your card eligibility. The option to order the card will become available once you have received at least $30 in payments from approved sources. This excludes payments from eWallets (paypal, stripe, Skrill, etc) or in network payments using the "Make a Payment Service". You can learn more about the opt in card eligibility requirements here: Account with card FAQ.

  • Leonel123
    Leonel123 Member Posts: 14 ✭✭
    Ok thank you...
    My payment source(paypal) is figured in The exclude List..
    Also, is my money come to **uTest** I will able to order a card?
  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    @Leonel123 said:
    Ok thank you...

    My payment source(paypal) is figured in The exclude List..

    Also, is my money come to uTest I will able to order a card?

    Yes! Utest would be perfect as they are a company we partner with for payouts.

  • Leonel123
    Leonel123 Member Posts: 14 ✭✭
    yes i'm a uTest worker, but please how much Time it's can take, for oder+ship a card?
  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    @Leonel123 After the card is ordered it typically takes 2-4 weeks to arrive. If you are interested in faster shipping we do offer a paid express service via DHL. The cost for this is $40, and the card arrives in 4-7 business days with this method. For this shipping option you would need to order your card using our standard shipping, then contact out customer care department asking for the paid express shipping option.

  • Leonel123
    Leonel123 Member Posts: 14 ✭✭
    For The Fast Option: This means $40 general, or order the Payoneer Card for $30 + Paid a $40 For DHL Express?
    Thank you for letting me know
    Best
  • Albert1
    Albert1 Member Posts: 2
    edited November 2018
    Wow
  • Sadee
    Sadee Member Posts: 2
    my payment from uTest has failed to go through, payoneer is my default payment method on uTest. what could be the problem that caused the payment to fail to process? can payoneer check if my account is linked to uTest. kindly assist please.
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Sadee Hello,

    Please be advised that your account was approved already and your funding source is already linked at Payoneer. Please contact uTest for further clarification as to why payment did not leave their systems.

    Thank you.

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