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Payment in Hold - Payment under review for 11 days now!

LivaD
Member Posts: 1 ✭
My client payment send 26/10/2018 today is 05/11/18 but still my payment under review.
My client already sent required document for reviews
I already haved 2 chats.....
What is the solution?Is it possible to cancel the payment?
My client already sent required document for reviews
I already haved 2 chats.....
What is the solution?Is it possible to cancel the payment?
0
Answers
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Dear @LivaD It seems that it is resolved now!
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i have also same problem but now my client says cancel the payment from under review. can you please tell me how can i cancel payment from pandding ( under review ) payment???0
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To cancel a payment, please contact the support center directly via Chat, email or by phone at 1-646-658-3695.
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The same issue, even after submitting all the additional information facing the same problem. (Payment under review). Please help0
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Hi there,
The review of documentation can take 1-2 business days.
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My client payment send 04/11/2019 today is 04/16/19 but still my payment under review.
My client already sent payment to payoneer in my account showing the payment but payment in under review
What is the solution?Is it possible to cancel the payment?0 -
HI there @khutejafatima. In cases like this I would suggest to contact our support team directly, They can review your account and provide some insight on why your payment has been pending so long and how we can process and approve it. You can click here to send them a message.
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