Can't order a card

lumorelumore Member Posts: 4
I can't order a card, getting a message "You will be able to order a card once you have received 30 USD or the equivalent", although I have enough balance. Have anyone faced with this problem?

Best Answers

  • lumorelumore Posts: 4
    Accepted Answer
    Thanks for clarifying!


  • Cristale_PayoneerCristale_Payoneer Administrator Posts: 1,287 ✭✭✭✭✭✭✭

    Dear @lumore The default option for accessing your funds is to withdraw to your local bank account. The option to order a USD card will become available in your account once you have earned your first $30 from companies through the Global Payment Service or from companies that directly pay via Payoneer. However, payments received via make a payment do not count toward the requirement

  • lumorelumore Member Posts: 4
    So I will be able to order a card after receiving $30 from companies and there is no another option?
  • Cristale_PayoneerCristale_Payoneer Administrator Posts: 1,287 ✭✭✭✭✭✭✭

    @lumore from companies that pay through the Global Payment Service, via the Billing Service and companies we work with in partnership.

  • lumorelumore Member Posts: 4
    edited November 2018
    Is it possible for you to take $30 from my balance and order a card?
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