Can't order a card

lumore

I can't order a card, getting a message "You will be able to order a card once you have received 30 USD or the equivalent", although I have enough balance. Have anyone faced with this problem?

EdwinPayoneer

Hi @lumore , the payment requirement is not actually to charge you for the card. It is just required that you receive this amount using the approved channels for eligibility to demonstrate the need for the card.

Approved channels for card eligibility include Payments from companies that pay using the Payoneer service, and payments from ecommerce sites and companies not directly affiliated with Payoneer via the global payment service.

You can learn more about card eligibility here.

lumore

Thanks for clarifying!

[Deleted User]

Dear @lumore The default option for accessing your funds is to withdraw to your local bank account. The option to order a USD card will become available in your account once you have earned your first $30 from companies through the Global Payment Service or from companies that directly pay via Payoneer. However, payments received via make a payment do not count toward the requirement

lumore

So I will be able to order a card after receiving $30 from companies and there is no another option?

[Deleted User]

@lumore from companies that pay through the Global Payment Service, via the Billing Service and companies we work with in partnership.

lumore

Is it possible for you to take $30 from my balance and order a card?