SEPA Payment Reference

Hello,

I received a payment with a verification code in the payment reference. However it does not show up in the transaction details, is there any way to view it?

Comments

  • Cristale_PayoneerCristale_Payoneer Posts: 1,252Administrator ✭✭✭✭✭✭✭

    If the verification code was sent in EUR, you can simply contact the support and a representative will provide you with that detail. You can reach our support directly via Chat, email or phone at 1-646-658-3695.

  • mauricephpmauricephp Posts: 2Member
    > @Cristale_Payoneer said:
    > If the verification code was sent in EUR, you can simply contact the support and a representative will provide you with that detail. You can reach our support directly via Chat, email or phone at 1-646-658-3695.

    Thanks. Could you please look into my ticket with the reference 181119-008815?
  • Cristale_PayoneerCristale_Payoneer Posts: 1,252Administrator ✭✭✭✭✭✭✭

    Hi, i am sorry but because the forum is reserved to general topics only, we do not have the tools to personally assist however, you can contact our support via social media channels by sending a private message on Facebook and Twitter for a quicker assistance.

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