Submitted documents not approved
Biodunziik
Posts: 1Member ✭
From my country NIGERIA
I opened my payoneer account some months ago, and I was asked to upload my documents for verification which I did. Three days later, I received a mail that the document(national I'd card) was rejected.... I'm confused now
I opened my payoneer account some months ago, and I was asked to upload my documents for verification which I did. Three days later, I received a mail that the document(national I'd card) was rejected.... I'm confused now
0
Answers
Hi @Biodunziik. There can be many reasons for an i.d. not to be approved. Image quality, obstructions on the i.d. making it less visible, expired documents, documents that to not meet our requirement are just a few reasons that would cause this. My recommendation would be to contact our support team directly so we can provide you some specific feedback on your case. To contact our team click here.