issues getting support

ed3abaasaed3abaasa Posts: 1Member
I received a payment on 12th November, today it is 20th Nov but it is still pending. Payoneer sent me an email on 12th to send them screenshots of the payment which I did immediately but up to now, no one has said anything. I have contacted customer care on chat two times and they assured me how it only takes 3 days but I am now in the 2nd week. The most annoying this is that no one is saying anything about.
I have used Payoneer since march and I have never had any issues, why now? Please Payoneer, get back to me ASAP because I am now frustrated. Thanks

REF: 181115-005506


  • Cristale_PayoneerCristale_Payoneer Posts: 1,277Administrator ✭✭✭✭✭✭✭

    Hi @ed3abaasa We are truly sorry to hear about your experience and thank you for bringing this issue to our attention. We've sent you a message on private in order to find a solution.

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