Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Order New Card showing EUR or GBP and no USD?

melleck
melleck Member Posts: 9 ✭
in Ask The Community

I am trying to order a new card and the currencies shown in the Currency drop-down are just Euro and Great Britain Pound. It is not showing US Dollar? Previously, I had a card that showed US Dollar as currency and all the fees were in US Dollars?

Comments

  • melleck
    melleck Member Posts: 9 ✭

    Here is the screenshot of the currency dropdown on order a new card page: https://ibb.co/f4xQeq

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Hello @Melleck , because your card is already expired, there is no option for you to manually order it from your online account. You need to contact the support to receive further assistance and a representative will assist you in ordering a new card.

Categories