card did not arrive

Hi, my card did not arrive in the estimated duration . What should i do now ? Should i wait for its arrival or order a new card ? I am living in Pakistan. I've ordered again five to six times.I have given the address perfectly.I receive postage on the same addresses.

Answers

  • Cristale_PayoneerCristale_Payoneer Administrator Posts: 1,166 ✭✭✭✭✭✭✭

    Dear @abdultawab i am sorry to hear that you did not receive your card. The cards are shipped via regular mail and because there is no tracking number to locate the card with, they sometimes get lost. If you have sufficient funds on your balance, i recommend you to order the card via expedite shipping with which you'll receive a shipping number and you'll be able to easily track your card until it arrives to destination.

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