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I have a problem in my card, I cant used. When I used I receive a message (your bank or agency does

I have a problem in my card. When I used I receive this message (your bank or agency does not support this transaction )

Answers

  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hi @yacerbouk1! What site were you using the card at?

  • yacerbouk1
    yacerbouk1 Member Posts: 5
    In AliExpress and in play store
  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    @yacerbouk1 said:
    In AliExpress and in play store

    My recommendation for this would be to check and make sure they accept the Payoneer card. Specifically, they need to be enabled to receive payments from prepaid cards in order to be compatible.

  • yacerbouk1
    yacerbouk1 Member Posts: 5
    What is the solution to this problem?