Pending payment

juliusps24juliusps24 Member Posts: 2
Hi,

I'm new on payoneer, i just made it last night for my transaction on guru.com and i already withdraw my fund on guru.com to payoneer. The status is pending, i want to know how many hours to payoneer check the transaction.
And here is my id transaction 102679475

Thank you.

Comments

  • EdwinPayoneerEdwinPayoneer Confirm Email, Member, Administrator Posts: 367 ✭✭✭✭✭✭✭

    Hi @juliusps24 . The typical review time for a payment from a partner company like Guru is 1-3 business days. After that you should receive an email confirming when the payment is going to be loaded to your account.

    Since it is your first payment, I recommend referring to the "Settings" section of your account, and reviewing "verified information". This will show you if there are any outstanding requests for verification that we have. These pending verifications could slow down your payment approval, so its always good to make sure you have fulfilled any requirements.

  • juliusps24juliusps24 Member Posts: 2
    Thanks Edwin for the help. Just updated my information.
  • [Deleted User][Deleted User] Posts: 179 ✭✭✭✭✭✭✭

    Glad to hear. If you have any further questions, feel free to let us know.

  • awaisrazasardarawaisrazasardar Member Posts: 1
    > @Will_Payoneer said:
    > Glad to hear. If you have any further questions, feel free to let us know.

    Hi Will
    I've added payoneer account to guru, but there it shows payoneer prepaid card.
    I've transferred payment to payoneer. I wanna know that will it be posted to my payoneer account or payoneer will hold it for prepaid card. I don't need prepaid card. Please tell, what I have to do to withdraw such funds from payoneer.
    Looking for your response.
    You may contact me @ [email protected]
  • awaisrazasardarawaisrazasardar Member Posts: 1
    37818513 is my customer I'd.
    I've added payoneer to guru and in payoneer my guru payee I'd is 3363856.
    I used guru and payoneer both for first time. When I went to withdraw to payoneer, I got 2 options. 1 to prepaid card & other to local bank account. I selected prepaid and I still not received payment.
    Please confirm:
    1. Will these funds be transferred to my main fiverr account? or is there any parallel account/balance for prepaid card when I don't have a prepaid card.
    2. What is meant by withdrawal pending? Is there any issue with guru? How will I receive this payment and until when? Guru says payment shall reach until 15.June.2020

    Please guide.
    Highly requested.
  • awaisrazasardarawaisrazasardar Member Posts: 1
    37818513 is my customer I'd.
    I've added payoneer to guru and in payoneer my guru payee I'd is 3363856.
    I used guru and payoneer both for first time. When I went to withdraw to payoneer, I got 2 options. 1 to prepaid card & other to local bank account. I selected prepaid and I still not received payment.
    Please confirm:
    1. Will these funds be transferred to my main fiverr account? or is there any parallel account/balance for prepaid card when I don't have a prepaid card.
    2. What is meant by withdrawal pending? Is there any issue with guru? How will I receive this payment and until when? Guru says payment shall reach until 15.June.2020

    Please guide.
    Highly requested.
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @awaisrazasardar Hello,

    Please be advised that your payment was already processed into your Payoneer account. Once you receive the minimum requirement to perform a withdrawal, you can do so via our withdraw to bank services.

    Thank you.

This discussion has been closed.