How can we help you?

Examples: Monday, today, last week, Mar 26, 3/26/04
› ›

I have a problem in my card.

yacerbouk1yacerbouk1 Posts: 5Member ✭
edited November 2018 in Popular Questions and Tips
I have a problem in my card. When I used I receive this message (your bank or agency does not support this transaction )
What is the solution to this problem?

Answers

  • EdwinPayoneerEdwinPayoneer Posts: 391Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    HI @yacerbouk1 , it sounds like the card my not be supported by the merchant. What site are you using your card on?

  • yacerbouk1yacerbouk1 Posts: 5Member ✭
    In AliExpress, in play store and gearbest and......and....
  • EdwinPayoneerEdwinPayoneer Posts: 391Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    @yacerbouk1 said:
    In AliExpress, in play store and gearbest and......and....

    Does your card balance have more than $5 available? Sometimes if the balance is below this, the website you try to use it on is not able to create a link. This caused by the verification process of the site.

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links

Categories

Recent Topics

Legal
Help
Follow Us
Partners
Vanilla Forums
© 2005-2014 Payoneer, All Rights Reserved
The Payoneer Prepaid MasterCard® card is issued by Choice Bank Limited, Wirecard Card Solutions Ltd ("WDCS") (authorized by the Financial Conduct Authority), or First Covenant Bank (member FDIC), pursuant to a license by MasterCard® International Incorporated. MasterCard® is a registered trademark of MasterCard International Incorporated.