I have a problem in my card.

yacerbouk1yacerbouk1 Posts: 5Member
edited November 29 in Popular Questions and Tips
I have a problem in my card. When I used I receive this message (your bank or agency does not support this transaction )
What is the solution to this problem?

Answers

  • EdwinPayoneerEdwinPayoneer Posts: 188Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    HI @yacerbouk1 , it sounds like the card my not be supported by the merchant. What site are you using your card on?

  • yacerbouk1yacerbouk1 Posts: 5Member
    In AliExpress, in play store and gearbest and......and....
  • EdwinPayoneerEdwinPayoneer Posts: 188Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    @yacerbouk1 said:
    In AliExpress, in play store and gearbest and......and....

    Does your card balance have more than $5 available? Sometimes if the balance is below this, the website you try to use it on is not able to create a link. This caused by the verification process of the site.

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