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I've USD balance but not on my card, what i have to do now

When i select USD balance it showing balance but when i select my card it showing $0
What is the problem


  • [Deleted User]
    [Deleted User] Posts: 1,147

    Hello @solaymanislam It can mean that the funds have not been transferred to your balance. It can happen because of many different reasons, i recommend that you directly contact the support center in order for a representative to verify the details on your account.