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HELP!

Emiliano13082002
Emiliano13082002 Member Posts: 2 ✭
in Ask The Community
Hi, days ago I created this account with a wrong email, I don’t have access to that email, so I can’t read the mails they send me, my account is still in verification process so I don’t know if they sent me something because I can’t access to that mail, so, how can u change the email linked? I already tried to send a mail from here but they answered to my email, so I don’t know what to do, should I create a new account?

Answers

  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    For this you would need to first wait for the account to be approved. Then you will have the option to update the information on it.

    Normally the approval of an account takes 3 business days. If you have been waiting longer than this, you should contact the customer care team directly so they can assist you further. You can contact the team by clicking here.

  • Emiliano13082002
    Emiliano13082002 Member Posts: 2 ✭
    thanks!

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