Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Does Payoneer have a solution for eStores that doesn't accept Prepaid Card (only accept credit card)

Hi,

I've been using Payoneer for my business since 2013 and everything was fine except for few stores, mainly PlayStation Store and recently Epic Games Store (launched yesterday), these stores seems like they don't accept Prepaid cards, even when the card is linked to a paypal account, when i try using that paypal account, i get redirected and asked to link a new credit card to Paypal, and when using the Card itself on these website i get some random rejection error, on the Epic Store this is the error:

" Looks like something went wrong. For your protection, this transaction has been voided and your funds will be returned in 3-5 business days."

I would really love an explanation for this, and possibly a solution,

thanks!

Comments

  • OceanGravity
    OceanGravity Member Posts: 5
    I have exactly the same issue.
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Sorry to hear this. We don't particularly have a solution for a site that does not allow the use of prepaid cards. But it is something that happens with some merchants. it is always good to ask them before the fact.