English and Spanish support e-mail addresses not working since Friday (12/18/2018)

EstebanBEstebanB Member Posts: 1
Since Friday, I have attempted to reply to e-mails sent by your payment approval department in Spanish ([email protected]) and English ([email protected]) but both addresses have mail server issues and my messages are dropped.

I got this message for [email protected]:

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The original message was received at Fri, 14 Dec 2018 16:28:00 GMT
from m0144170.ppops.net [127.0.0.1]

----- The following addresses had permanent fatal errors -----

(reason: 550 5.4.1 All recipient addresses rejected : Access denied [DB5EUR03FT062.eop-EUR03.prod.protection.outlook.com])
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And this for [email protected] today, just a few minutes ago:

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Delivery has failed to these recipients or groups:

[email protected] ([email protected])
The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.
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Please check the status of your mail accounts. This rebounds do not allow me to reply to messages related to payment approval. I will try again later.
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