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Can't receive payments from Fiverr. Need Help!!

Rayzi
Rayzi Member Posts: 1 ✭
in Ask The Community
Okay, So 2 days ago I made a transaction from my Fiverr account to Payoneer account.
Usually, I receive it in 10 to 15 minutes.
But it's been 2 days it still says that payment is pending.

Can anyone help me?
I've contacted Customer support like 2, 3 times but still haven't heard back from them.

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Dear @Rayzi, if the loading time is 2 days instead of 10-15 minutes it is surely because the loading time is standart and not immediate. Is it maybe happening with a relatively new funding source you've added to your account? In any case, you can settup the loading time from your online account. To do so, please follow the instruction below:

    Log in to your Online Payoneer Account
    Under the Activity tab, select Funding Sources
    Click on the funding source in question and a pop-up window will appear.
    Click on Get paid faster to ensure all future payments are loaded immediately.

    If you have any additional question, feel free to let us know!

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