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I need recover my Payoneer account and i don t receive any useful response

nresp
Member Posts: 5 ✭
Hello, I don t know my password and when i receive the email to reset i can t because the system not recognize my new phone number.
When I try receive response with the contact form off support always receive automatic message and any solution.
What can i do?
When I try receive response with the contact form off support always receive automatic message and any solution.
What can i do?
0
Comments
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Hi @nresp because you will need to contact the support in order to resolve that issue, you should do it via our social media platforms by sending a private message on Facebook or Twitter.
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And if i don t want facebook and twitter what should i do? I want contact for email or for form, I don t understand the contact form off this website.. Can you provide me this solution?
Thanks.0 -
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You don t understand, i did this before 2 times and allways i receive one auto reply then ist not usefull for my case.
How can recover my mail or receive one answer from a real person?0 -
Hi @nresp . Please send me a direct message including the email reference number that you received when contacting customer support. I will see if we can get your request looked at by our team.
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This my first attempt:
Reference Number: 181222-005249
And this is my second attempt:
Reference Number: 181222-0056100 -
Any answer yet. Amazing!!!0
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@nresp It looks like an email was sent to you to help reset the password online. I just had our customer support team re-send this to you now so you should receive it shortly.
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reference number 200930-009042 I get stupid autoreply, but i still cant add a bank account, so its useless. The button dont work, only says contact support, and autoreply tell me to do the loop again. hmm0

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