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My Global payment service status stuck on "Submitted"

medabdh
Member Posts: 6 ✭
Hi,
I've opened a payoneer account and I've submitted my documents (passport) and got approved,
But in order to use global payment service, I was asked to fill the questionnaire , and I did,
But the status is stuck on "Submitted" and didn't get approved.
The problem is that I mailed payoneer so much times, and tried everything, but they never respond back to me.
Should I ask my payer to send me the money, or a problem could occurs because the questionnaire is not approved?
Thank you.
I've opened a payoneer account and I've submitted my documents (passport) and got approved,
But in order to use global payment service, I was asked to fill the questionnaire , and I did,
But the status is stuck on "Submitted" and didn't get approved.
The problem is that I mailed payoneer so much times, and tried everything, but they never respond back to me.
Should I ask my payer to send me the money, or a problem could occurs because the questionnaire is not approved?
Thank you.
0
Best Answer
-
@medabdh No problem!
5
Answers
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My 'Bank account details' and 'Global payment service Questionnaire' verifications are stuck on submitted for more than 3 weeks!
(I was about share a screenshot for proof, but I can't share my screenshot link)
My passport was uploaded at a later date and verified within 3 days!
I've sent 20+ emails and no one has bothered to reply, only a automated email that doesn't answer my question again and again...
Also live chat always takes me to 'status canceled' and refers me to email a question instead.
Can some please look into this already!
Why is it taking so long?
Am I able to receive and withdraw payments yet?0 -
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@Cristale_Payoneer ok thank you0
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@Cristale_Payoneer I have the same issue right now , I cannot submit Global payment service profile form, the button is not working , what should i do ??0

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