Payment delayed

AOA, anyone else is having issue with bank transfer recently. I withdrew my money on december 28 and now it is the 9th day. I have create a ticket as well, however, payoneer haven't replied yet. Before that i received my payments in 4-5 days.

Comments

  • Cristale_PayoneerCristale_Payoneer Administrator Posts: 1,287 ✭✭✭✭✭✭✭

    Dear @muhammadfurqan we are truly sorry to hear that you did not receive the necessary assistance regarding the delay that you are experiencing with your transfer. In order to personally assisist, we have sent you a private message.

  • ibraheemibraheem Member Posts: 1
    i did it on 21dec about 6k$ to local bank , 18 days passed. usually it takes 2 days, but this time not received . i am not given proof of payment yet
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,711 ✭✭✭✭✭✭✭

    @ibraheem Hello,

    Please be advised that you will need to contact our support center in order file an investigation of where the funds are. Please use the link below to contact our support center. Please keep in mind the fastest way for a solution is if you contact them via phones or chats.
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

This discussion has been closed.