I haven't received any money in my Payoneer Account

CHIBBYPROZYCHIBBYPROZY Member Posts: 1
I so much love payoneer more than any other company. It has been so long that my client send money to me , up till now I have not received confirmation email or update balance in my payoneer. He told me has sent it , He even send the screenshot of the transaction but haven't receive it in my payoneer, what is the problem, why is it not showing in my payoneer Account

Answers

  • EdwinPayoneerEdwinPayoneer Confirm Email, Member, Administrator Posts: 270 ✭✭✭✭✭✭✭

    Hello @CHIBBYPROZY . Usually this is caused by the payment not being complete on the senders end. I reccomend confirming with them for certain that it was sent.

    Can you tell me, which method did your client use to pay you? Do you have a payment i.d. for the amount in question ?

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