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Cancel transaction

Gragmass
Gragmass Member Posts: 1 ✭
in Ask The Community
Admin, i need help.. I made a withdrawal via venmo to my payoneer and fund was sent out from my venmo account to my payoneer account, checking my payoneer history, i notice my transaction are canceled..... How can this be resolved... Venmo is paypal product for God sake.

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Hi @Gragmass The payment was probably declined because you did not submit the GPS questionnaire. This is mendatory for the review of your payment. You can submit the information from your online account, from the menu "settings" click on "verified information" and provide the requested details and documents. In case you see that some additional information is needed, you should submit it in order to avoid any delay with your future payments.

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