Direct load to card

abdou.82abdou.82 Posts: 21Member ✭✭

Hello,

 

Yesterday one of my clients decided to make a direct load to my payoneer card yesterday, I can see it on my payoneer space but It's still waiting for approcal, while I know that such load takes less time to be processed. So please check it and let me know if there's anything I can do.

 

 

Regards

 

 

Abdou

Comments

  • abdou.82abdou.82 Posts: 21Member ✭✭

    Sorry, I forgot to mention the payment ID, it's : 6341145

  • DavidDavid Posts: 3,556Member ✭✭

    Please note that all private loads are manually reviewed by our payments department. Once it is approved it can take up to 2 business days to load to your account.

    Sign up for Payoneer and the US Payment Service

  • abdou.82abdou.82 Posts: 21Member ✭✭

    First, thanks for your answer, I know that once a payment is approved it can take up to two business days to load, but the problem is that it's still waiting for approval while the payment has been done 36 hours ago, and my client didn't receive a request for the copy of his Id and the credit card used for the payment.

  • DavidDavid Posts: 3,556Member ✭✭

    It generally takes 1-2 business days to review the payment.

    Sign up for Payoneer and the US Payment Service

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