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Th1pitter
Th1pitter Member Posts: 1 ✭
in Ask The Community
Hello, I have been receiving funds via the global payments for months now. On the 11th of Jan a payment of $300 was made to me by a client and I was asked to verify the payment by answering some questions.

I have answered those question and am still waiting on my funds.

I have sent mails to support and is yet to get any feedback from them on my funds.

It's past 8days now.

How long is this suppose to take?

Best Answer

  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭
    Answer ✓

    HI there @Th1pitter . The normal waiting time for a review like this is about 4 business days. If you have waited any longer than this its possible that the Payment team may still need information from you to process the payment. My suggestion for this would be to contact our customer care team so they can check on this for you. You can reach them by clicking here.

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