Withdraw help please!!!

tokyosoup

Hi, I can't withdraw my money on my bank account,even if in the past I always does without a problem. The site told me that I 'havent funds,but I have morethan 50 dollars. The limit is 50 dollars,so I don't understand what happens.. On the automatic support,I've found this :

How do I make a withdrawal to my bank account?

This service is unfortunately unavailable for your Payoneer Account.We’re definitely working hard to have it available for more Payoneer account holders in the near future, and apologize for any inconvenience.

So.. what I have to do to? I really need my money...
Thanks for your time

[Deleted User]

Hi @tokyosoup we are sorry to hear you encounter some difficulties using our services. It sounds like an issue that needs to be reviewed by our representatives. We suggest you directly contact the support via chat, phone at 1-646-658-3695 or for a quicker assistance , via our social media platforms by sending a private message on Facebook or Twitter.

tokyosoup

I have some difficult to talk with live chat due my bad english.. I'll try with a message on FB.. thanks