ATM didn't release money but charged my account

Munir25

my name is Munir Aftab today I withdraw the money at 4 55 p.m. m i withdraw 20000 rupees but the money did not come even though my account was empty so please help me in this regard thank you the receipt detail are
TSEQ NO:3601
CARD NO:428668******7052
Amount: 20000.00
STATUS:TXN REVERSED:CAUSE DISPENSER

[Deleted User]

@Munir25

Good afternoon,

We understand your concern. Most likely, the funds are currently on hold. In case of such situation, the funds may be held for several days before being released back to your available balance (the number of days depends on the ATM or merchant type).

Please provide your customer ID in private message for us to be able to review the situation more precisely. Thank you

Aleksandar88

I was in the same situation last summer. It took two weeks, but my money was finally released back on my Payoneer card.