How do i order card in euros please

AlexMarksAlexMarks Posts: 5Member
I don't see the option to order euro card can somebody assist me?
Thank you!

Best Answer


  • Aleksandra_PayoneerAleksandra_Payoneer Posts: 208Administrator ✭✭✭✭✭✭✭
    edited January 23


    Hi there,

    Please kindly contact our customer support department for further assistance with this matter
    They will be able to review your account and advise you accordingly

    Thank you

    Will be happy to answer general questions about Payoneer service.

    For any specific inquiries directly associated to your Payoneer account, please contact our Customer Care Support Center.

  • AlexMarksAlexMarks Posts: 5Member
    I tried to contact the but i only got auto reply without solution.
    Could you help please?

    Thank you!
  • AlexMarksAlexMarks Posts: 5Member
    Hi Alexandra i tried to pm you without any luck.
    My reference number is 190122-015336.

  • KazPayoneerKazPayoneer Posts: 1,145Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hey @AlexMarks! Thank you for your reply.

    Eligibility for the Payoneer Prepaid MasterCard is based on the types of payments that you receive into your account. This means that there are payments you can receive that count for receiving the card, and others that do not count. For example, payments that you receive from a US company's bank account using the Global Payment Service are payments that will help qualify you to receive a USD card, but payments received from eWallets (like PayPal and Skrill) and other Payoneer users (using "Make a Payment") do not qualify you from the card. You can see more info about this here.

    Please reach out to our customer care department directly (so that we can go over the types of payments you have received on your account to determine whether or not you are eligible to receive the prepaid card.

    Thank you!

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