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I can't reset my password

bugradogan
bugradogan Member Posts: 5 ✭
in Ask The Community
I clicked forgot password link. But the phone number was wrong. I try reset by mail link but no email came to me. My inbox and spam folder are empty.

Comments

  • [Deleted User]
    [Deleted User] Posts: 176 ✭
    edited January 2019

    Hey, @bugradogan

    It might be that you are entering an incomplete username. Please make sure to enter email in full (including the domain).

    Please kindly reach out to our Customer Support department in case if issue persists, so that they will be able to have a closer look and assist you accordingly

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