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Payoneer information verification

15 days passed while providing document for information verification and still showing submitted in Verified Information section. May I know when my account be verified and I will be able to withdraw through my bank account?


  • tayyabiqbal896
    tayyabiqbal896 Member Posts: 2
    I submitted documents for verification of information. 10 days passed and in status box it is showing 'submitted'. I didn't receive any intimation on Email whether my information/account has verified or not. I already added my local bank account. Is my account ready for Withdraw to bank account?
  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hi @tayyabiqbal896 . One of the features of our site is the ability to provide information early, so it can be used when necessary. If you are still seeing the documents you submit in a pending status, and have no pending payments or requests, this simply means that it is not required to have the document reviewed yet.

    In this case you can just manage your account normally. As soon as the document you submit is needed, we will refer to what you have already submit and review it at that time.