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money disappear no transaction history

hoss
hoss Member Posts: 11 ✭✭
in Ask The Community

hello i 6$ in my card they disappear and no transaction history about it and something weird i have pp*ebay -1 pending i didn't bay anything from ebay just i save my credit card information in the account to make bid please tell me whats going on because i have other income from upwork and turbosquid and i'm afraid being hacked note that i changed my password

Answers

  • EdwinPayoneer
    EdwinPayoneer Confirm Email, Member, Administrator Posts: 366 ✭✭✭✭✭✭✭

    Hi there @hoss . It sounds like what you are experiencing is a verification charge being applied from Paypal or Ebay. This is done to register the card and for the merchant to make sure they can both send and receive funds from the source. The pending transaction should cancel within 7-10 business days once the verification is complete. At that time, the amount held should be returned to your balance.

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