Global payment service disabled

Iverson_zIverson_z Member Posts: 4
Hi there,
Global payment service was disabled. Not sure if this was due to incorrect info accidentally being selected and uploaded via mobile during the verification.
I tried emailing customer care resubmitting all the request documents but all I'm getting now are auto replies.
how we can reactivate it


  • [Deleted User][Deleted User] Posts: 176 ✭✭

    Hello, @Iverson_z

    It is really complicated to answer this question without seeing the account. Normally, in case if the service was disabled it will not be enabled again. However, it is better to check this. You will have to contact Customer Support in order to check your specific case.

    Please reach them through phone or chat and they will advise you accordingly

    Thank you

  • Iverson_zIverson_z Member Posts: 4
    thanks for the reply
    i tried but it seems they have disabled the support options as well
    i emailed them but they didn't reply
    live chat doesn't work anymore
  • [Deleted User][Deleted User] Posts: 176 ✭✭

    Dear @Iverson_z

    Please provide me your Customer ID or a reference number of your recent ticket so that I can locate your account and have a closer look

  • Iverson_zIverson_z Member Posts: 4
  • Iverson_zIverson_z Member Posts: 4
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,566 ✭✭✭✭✭✭✭

    Hey, @Iverson_z ! The ticket relevant to your case was recently updated by our customer care department. Please feel free to go ahead and respond to that ticket directly for further assistance on this case.

    Thank you!

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