Global payment service disabled
Iverson_z
Member Posts: 4 ✭
Hi there,
Global payment service was disabled. Not sure if this was due to incorrect info accidentally being selected and uploaded via mobile during the verification.
I tried emailing customer care resubmitting all the request documents but all I'm getting now are auto replies.
how we can reactivate it
Global payment service was disabled. Not sure if this was due to incorrect info accidentally being selected and uploaded via mobile during the verification.
I tried emailing customer care resubmitting all the request documents but all I'm getting now are auto replies.
how we can reactivate it
0
Comments
Hello, @Iverson_z
It is really complicated to answer this question without seeing the account. Normally, in case if the service was disabled it will not be enabled again. However, it is better to check this. You will have to contact Customer Support in order to check your specific case.
Please reach them through phone or chat and they will advise you accordingly
Thank you
i tried but it seems they have disabled the support options as well
i emailed them but they didn't reply
live chat doesn't work anymore
Dear @Iverson_z
Please provide me your Customer ID or a reference number of your recent ticket so that I can locate your account and have a closer look
thanks
Hey, @Iverson_z ! The ticket relevant to your case was recently updated by our customer care department. Please feel free to go ahead and respond to that ticket directly for further assistance on this case.
Thank you!