Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Order a Prepaid Card with a chip? Is possible?

Avatar200
Avatar200 Member Posts: 16 ✭✭
in Ask The Community
Hello i need a little help with the prepaid card.

I am a freelance professional and i want to send funds from Upwork yo the payoneer platform, i have very interest in order a prepaid master card with the express delivery, but i like to know if i can order the card with a Chip, because in my country it is not usually used the cards with magnetic band.

I would not like to pay the $ 40 for the express delivery and then not be able to use the card in my country

very grateful if you can help me with this.

Regards!

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hey, @Avatar200. Thanks for the good question.

    All cards that are currently issued are issued with a chip. If you currently own a card that has the magnetic stripe only, we can easily order you a new card that will have the chip.

    If you need a new card with a chip, please reach out to customer care directly so that they can assist with the ordering of that card: https://payoneer.custhelp.com/app/login_form/redirect/Contact_us

  • Avatar200
    Avatar200 Member Posts: 16 ✭✭
    edited February 2019
    Very thanks for your help @KazPayoneer ! I request the delivery express in the contact us section you send me but when i send the request i have this response in my email:

    "We see that a card has not yet been issued for your account". can you help me with this
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hey @Avatar200, I've just sent you a personal message to discuss your case further. Thank you!

Categories