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how to load balance in payoneer card with CURRENT balance

adbraz
adbraz Member Posts: 4 ✭
in Ask The Community
Hello!
I have 100 USD balance in my payoneer account due to a transfer from ewallet.
How do I transfer it to the card that is also in USD?

Sorry but its not clear at all. It seems only payments from other companies load up directly to the card but I need to load my card with CURRENT Balance in USD.


thanksss

Comments

  • atef556060
    atef556060 Member Posts: 1 ✭
    i have a pyoner account
  • marusca10
    marusca10 Member Posts: 3 ✭
    I have a Payoneer account but I not receive nothing yet!!!!
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hey @adbraz, thanks for the good question.

    The Prepaid MasterCard, when attached to an accompanying balance, is loaded automatically when you receive a payment. If you receive one payment during the day, the card is loaded instantly. When you receive more than one payment during a day, the first payment loads instantly, and the second (and others, if there are more) load to the currency's balance. That amount would load to the card after 12-24 hours, automatically. At this time, there is no way to manually control the flow of funds from the card and balance.

    If you notice that funds have not loaded to your card, it could indicate an issue with your account that needs to be resolved. If you suspect to have this issue, please send me a personal message so I can look into it for you.

    @atef556060 and @marusca10, I also invite you to message me if you are having any issues. I'm here to help.

    Thank you!

  • adbraz
    adbraz Member Posts: 4 ✭
    > @KazPayoneer said:
    > Hey @adbraz, thanks for the good question.
    >
    > The Prepaid MasterCard, when attached to an accompanying balance, is loaded automatically when you receive a payment. If you receive one payment during the day, the card is loaded instantly. When you receive more than one payment during a day, the first payment loads instantly, and the second (and others, if there are more) load to the currency's balance. That amount would load to the card after 12-24 hours, automatically. At this time, there is no way to manually control the flow of funds from the card and balance.
    >
    > If you notice that funds have not loaded to your card, it could indicate an issue with your account that needs to be resolved. If you suspect to have this issue, please send me a personal message so I can look into it for you.
    >
    > @atef556060 and @marusca10, I also invite you to message me if you are having any issues. I'm here to help.
    >
    > Thank you!

    hello

    but my question isnt about payment is about CURRENT BALANCE in payoneer account.

    How do I transfer current balance to credit card?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hello, @adbraz.

    As stated in the previous post, there is not a way to manually control the flow of funds between the card and balance. This is because this process happens automatically.

    If this did not happen automatically, please either send a private message or contact our customer care department directly, as this indicates an issue in your account.

  • rustamwin
    rustamwin Member Posts: 1 ✭
    > @KazPayoneer said:
    > Hello, @adbraz.
    >
    > As stated in the previous post, there is not a way to manually control the flow of funds between the card and balance. This is because this process happens automatically.
    >
    > If this did not happen automatically, please either send a private message or contact our customer care department directly, as this indicates an issue in your account.

    Hi!

    I recently received a Prepaid MasterCard, but my account balance is not showing on the card. So, when I receive the payment (first payment after card activation), the balance will be available on the card?

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