Help , to ge my prepaid mastercard - payoneer team

Hi, @Max_Payoneer , @Melina_Payoneer , @EdwinPayoneer , @KazPayoneer
my customer id :23584489
it has been 3 days ago when I requested a card, then I received an email confirmed, (card issued )
I requested to shipping the card via DHL 3 days ago and I sent shipping information via email Reference Number: 190211-009949 because of no way to get my card Except DHL
Today I contacted the support team inquiry about DHL trucking ID and they told me they don't review my email and they did not ship the card via DHL and I should request the shipping again.
please check email shipping information Reference Number: 190211-009949
and investigate this problem and ship it via DHL because I want to get my money as soon as possible
Comments
-
Hi @gamaan.
A member of our customer care department will reach out to you today regarding your ticket. Please be on the look out for an e-mail.
Thanks!
1

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups