Robin Mahamud

I have got a mail saying upload govt. Id on one hand and today's date on the other hand now my question in where I'll send the picture.(any link or on the reply of the gmail)

Answers

  • KazPayoneerKazPayoneer Posts: 280Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hey, @robin7418. You can reply to that e-mail or upload to your account using these steps:

    1. Log in to your Payoneer online My Account
    2. Click "Settings" and choose "Verified Information" from the dropdown menu
    3. Open the relevant requirement to find a secure upload window
    4. Upload the required document
    5. Click "Submit"
  • robin7418robin7418 Posts: 4Member
    i couldn't find the verification infromation on the dropdwon menu of settings.
  • robin7418robin7418 Posts: 4Member
    i couldn't find the verification infromation on the dropdwon menu of settings.
    Did this answer the question?
  • robin7418robin7418 Posts: 4Member
    I'm Robin i had applied for the payoneer mastercard they generally takes 3 days for the approval.they said me give them my id card verification by an e-mail.now i want to submit it but i couldn't find the downbar on the setting called verified information.
  • KazPayoneerKazPayoneer Posts: 280Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi, @robin7418.

    I would recommend to respond directly to that e-mail with all of your documents as attachments. As an alternative, you can start a live chat with our customer care department and upload the documents to the chat. You can start a chat by clicking here.

    Thank you!

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