How to get the payoneer card

Oscar3001Oscar3001 Posts: 1Member
I have some money in my Payoneer account but I still can't order the Payoneer Prepaid MasterCard®. I want to know why and what options I have to get the card. I also want to know if the card is needed to be able to get money. Thanks in advance as I am a new user and still trying to understand Payoneer services.


  • Aleksandra_PayoneerAleksandra_Payoneer Posts: 208Administrator ✭✭✭✭✭✭✭

    Hi there, @Oscar3001

    The payment you received was sent from another user using the "Make A Payment" service. Please note that payments received from other Payoneer users via the Make a Payment service, or payments from an eWallet will not count towards the minimum threshold for card order.

    You need to begin receiving payments from one of our mass payout companies or by using the Billing Service and Global Payment Service.

    You can also withdraw your earnings from Payoneer to your bank without a card. This can be done at any time once you have attained the minimum balance amount to initiate a withdraw request.

    Let us know in case if you will require additional information

    Will be happy to answer general questions about Payoneer service.

    For any specific inquiries directly associated to your Payoneer account, please contact our Customer Care Support Center.

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