Hi @NardineB, sorry to hear about the mistake.
Today was a US holiday, so bank transfers were not sent. This is good news.
I've gone ahead and placed a request on your behalf to have it cancelled, but in the future, I would advise to contact our customer care team for immediate support.
Our records show that the transfer in question was successfully cancelled per your request
Please let us know in case if you will require assistance with anything else
Have a beautiful day!
Hi @13589. What was the mistake with the withdrawal? For immediate assistance, it is recommended to contact the Customer Support department here: https://payoneer.custhelp.com/app/Contact_us.
We have already responded to your question in another thread.
Kindly take a look at it.
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