Failed withdrawal

cebooker
cebooker Member Posts: 3 ✭
in Ask The Community
A bank withdrawal failed on 19th FEB. Showing an error. And now the funds are not showing in payoneer or i didn't get that amount to my bank either. Not even a confirmation e-mail about the withdrawal. Customer support didn't respond with a solution until today. It's been 5 days. Frustrating.

Support staff said that the transaction failed due to a technical error and they have my funds with them. But they don't know when they will resolve this.

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,561 ✭✭✭✭✭✭✭

    Hey @cebooker, sorry for the inconvenience with this. There has been a known technical issue that have prevented bank transfers from being sent. We hope that you've received the funds back to your account at this time and have withdrawn them to your bank. Sorry for the inconvenience.

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