Payoneer card not arrived.

I ordered my payoneer card on 27th january and today its 28th february. Estimated time was 25th february but I haven’t received my card. It was sent via regular mail.
Can anyone guide me where these cards arrive in pakistan? Which post? So I can contact them and get my card from there.
I am from Hyderabad, sindh, Pakistan.
Can anyone guide me where these cards arrive in pakistan? Which post? So I can contact them and get my card from there.
I am from Hyderabad, sindh, Pakistan.
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I ordered on 27th January and the estimated arrival is 25th February. Today Arrival date is about to pass only 30minutes are left. Its 11:37pm here.
Now the main thing is that I haven’T received card and not activated it but I did withdraw from Fiverr to Friverr revenue card so the transaction is complete and Its showing in my Payoneer I have 19.8$ in USD as a card balance.
Can I withdraw that amount to my bank account?
Hi @danishaliq,
If you only have the Fiverr card, it would have to be active to access the funds on that card, so you wouldn't be able to withdraw the funds to a bank account if you didn't have an active, enabled card. Additionally, since you mentioned having $19.8 on the card, this wouldn't be possible to withdraw as the minimum is $50 to withdraw.
Thank you!
I can add more money to withdraw but when my card is bot active why should I add upto 50$ when I even cant withdraw after adding 50$ in balance.
Or can you tell me what local regular post delivers these fiverr revenue cards. So i can contact them.
Hi @danishaliq, you would be able to order the card via DHL. Our customer care team can assist with this, if you reach out to them directly.
Is there any method to transfer that balance to my bank account attached?
@danishaliq, please send a private message so we can better assist.
Hi @bilal_khan2020. If you haven't received the card yet, please have our customer care team order a new one with tracking capabilities. Sadly, we wouldn't be able to order a card for you over the forums.
Now i attached my bank account for withdrawal but Upwork withdraw it in card..
How can i withdraw it to my bank account because they ask to activate card first which i didn't received?
> Again same happened. I added a bank account to my payoneer and used fiverr’s bank transfer method but again my money went to the card balance.
> Is there any method to transfer that balance to my bank account attached?
Did you find out any solution?? I've same problem
Hi @Hamna,
The fix here is that our customer care department will have to re-route all of the future payments to your bank account as opposed to your card. It is something our team will have to do for you, so I recommend to connect with them as soon as you can.
I have ordered two cards but not a single one has arrived yet. Now i can't transfer my funds as it says "available on card". So how can i get my card.
Hi @mfaisal215. We are sorry that you didn't receive your card. The card was issued and sent by us, however, we don't control the entire shipping process. Also due to the current COVID-19 situation, you may, unfortunately, experience delays in shipping times. You have the option to order another card, possibly to a different address within your country. It could be to a family member or friend's house.
@nosheenbukhari Hello,
We see that the information you submitted is still under review by our department. You should receive a response soon, if everything provided is approved to request your card order. You will be notified via email.
Thank you.