how i can refund my money

ahmed3mmarahmed3mmar Member Posts: 1
I have ordered a file to be downloaded but I can not download the file and the site did not refund me ,, how can I refund my money since they stolen it with out giving me the service I ordered


  • Aleksandra_PayoneerAleksandra_Payoneer Administrator Posts: 208 ✭✭✭✭✭✭✭

    Hello, @ahmed3mmar

    I am sorry to hear about this frustrating experience you had on that website. Please reach out to Customer Support department in order to dispute the transaction in question and they will advise you accordingly

    Thank you

    Will be happy to answer general questions about Payoneer service.

    For any specific inquiries directly associated to your Payoneer account, please contact our Customer Care Support Center.

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