Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Missing money and Customer Support won't help

ramodin91
ramodin91 Member Posts: 1
I've made a payout from Stripe to my Payoneer account and Stripe says the transaction was successful but the money is nowhere. Also, I tried to open a dispute for my case and the customer support closes my request automatically. What is going on and how can I talk to someone???

Answers

  • [Deleted User]
    [Deleted User] Posts: 176

    Hi there, @ramodin91

    We can see that you already contacted Customer Support department and your case is being reviewed. You should receive an update via email within 3 business days.

    Please let us now in case if you will need help with anything else